Know More About Our Company

WHO WE ARE?




We understand how frustrating it can be for businesses with unreliable IT solutions and services and the effect this has on company performance and morale.
We passionately believe in proactive support and are focused on making IT as reliable as possible.
Our strong enthusiasm for technology and what it can achieve for your business is backed up by an overriding ethos of transparency and fairness.

WE SPEAKHUMAN

We don’t clutter our communication with consultant-speak designed to make your issues appear more complex than they really are. We prefer to keep our language and our solutions friendly, simple and effective.

WE’RE EXPERIENCED PROFESSIONALS

With IDS, you’re not just hiring another consulting company, you’re partnering with experienced professionals who will not only meet but exceed, your expectations. We provide effective business solutions that are grounded in years of successful application, not opinion or personal preference.

WE CARE ABOUTYOUR BUSINESS

YES, we really do! At IDS we don’t just get to know your business, we take a sincere interest in it and genuinely want to help your company reach its potential. We personally invest ourselves in each and every project we work on. Our programs will provide your business with a clear road map to increase productivity, efficiency, overall communication and employee morale.

WE’VE DONE OUR HOMEWORK

We’re extremely knowledgeable about Business Solutions as well as modern IT infrastructure trends. We embrace contemporary learning initiatives because we’ve seen first-hand the fantastic results that they produce. Whether you’re looking for Hospital Information System, Enterprise Content Management, and Contact Center Solutions, you can be sure that IDS is educated on a variety of solutions to meet your needs.

WE GET TO KNOW OUR CUSTOMER

IDS believes that excellent customer service starts with getting to know our customers. We want to know all about your vision for your company, what challenges you’re facing and what unique goals you might have. Then, together, we can plan effective next steps!

WE’RE FLEXABLE, AGILE & COST EFFECTIVE

Because we are a small firm, we’re also responsive, flexible and agile. We adapt as your needs change, with a speed, efficiency, and cost-effectiveness that larger firms just can’t match. We’re happy to stake our reputation on it!

WE’RE COMMITTED TO QUALITY

We don’t settle for anything but the best, and neither should you when it comes to Business Solutions. We’ve worked hard to find the best ways to provide our clients with affordable applications and reasonable scheduling options without sacrificing the quality of our services.

WE DO MORE THAN JUST DELIVER A SERVICE

IDS do more than just deliver our projects to you. We also make sure that the resources in your organization who will be implementing the programs know exactly how they work, why they work and how to help them evolve. We will make sure you’re set up for success before our work is done!

WHAT MAKES US DIFFERENT!

Innovative Technologies

As part of our enterprise offerings, we deliver software solutions based on open source software such as Liferay, Alfresco, Drupal, Solr, EpheSoft, Hadoop, etc to the enterprises. We believe that we can add value and cut costs through delivering open standard based software solutions.

Exceptional Services

When you purchase technology, you are purchasing a long-term partnership. We work closely with your executive management team and staff to ensure you have a single and accountable point of contact for your entire solution- software, hardware, support and maintenance and training. Our clients have direct access to our senior management team and a highly technical customer support staff is available to you around the clock.

Creative Solutions

IDS’ solution is built with remarkable configure ability and scalability. We take a pragmatic approach toward developing our technology solutions. We deploy technologies that have the most impact to an organization.

Continues Improvement

Once IDS Solutions has been rolled out, we capture all feedbacks from the first round of customers and check with what we have in our back log to deliver improvements on the product. Continues improvement is our method to ensure we will always stay on top.

A team of experts that has delivered

20

+

years of customer experience and care
100

+

projects of exceptional customer care operations
900

Million

unique handled transactions

IDS SERVICES INOVATION DIGITAL SOLUTIONS

IDS Contact Center

IDS Contact Center Solutions

Cybersecurity

Cyber Threats,Risks & Risk Management

IDS ITO Services

ITO Services

IDS Software Services

IDS Software Delivery Services