Run Your Retail Business on IDS Solutions?

Today’s consumers are more demanding than ever. They want to shop whenever and however they please through any channel—without sacrificing choice, convenience or price. Establishing an effective omni-channel strategy can deliver substantial and tangible results for your retail business.

IDS Retail Solutions is based on innovated cloud ready business software suite that brings together every step of a multi-channel, multi-location retail business—POS, ecommerce, CRM, marketing, inventory and order management, and financials. Only IDS Retail Solutions gives you real-time visibility into your entire retail operation, accessible from anywhere at any time. With IDS Retail Solutions, you get a single view of the business across  all channels, ensuring  that your customer,  order, inventory and financial information is always up to date  and that you deliver the personalized experience your customers expect across  every touchpoint.

IDS Retail Solutions

IDS Solutions for Retail Provides:

  • A single, integrated solution to manage your entire retail business.
  • Complete 360-degree view of the customer across all channels and touchpoints.
  • Support multiple locations, channels and brands from a single platform.
  • A full featured and mobile ready POS.
  • Powerful ecommerce capabilities on any device.
  • Central management of all pricing and promotions.
  • Real-time inventory visibility across all channels.
  • Cross-channel order management and fulfillment.
  • Marketing tools to target and segment offers.
  • Easy customization for your specific retail requirements.
  • A lower cost and less hassle than on-premise retail systems.

Transform the In-Store Experience

IDS Retail Solutions transforms the in-store experience and delivers true omnichannel shopping with a modern  POS solution that unifies the physical and digital shopping experiences. Using a mobile device,  empower your sales  associates with complete inventory and customer information to engage customers more effectively, drive more sales,  and provide a satisfying shopping experience.

Deliver Seamless Cross-Channel Functionality

Support cross-channel processes such as buy online/pickup  in store, buy online/return to store and order in store/fulfill from anywhere. IDS Retail Solutions’ single commerce platform enables you to bridge  the gap across  channels and satisfy today’s consumers.

Get Closer  to Your Customers

With IDS Retail Solutions, you get a 360-degree view of each  customer so that you can deliver personalized service, build customer loyalty and provide a relevant, engaging shopping experience with your brand. See their purchase history and communications with your company  and whether they interacted with your brand online, at a brick-and mortar store location or with a sales  representative. Provide personalized marketing to your customers based on their purchase history or demographics. Offer customers self-service  options to view their online purchase history, reorder and find answers to their questions 24/7.

Engaging Online Commerce

-Experiences Across  All Devices

IDS Retail Solutions makes  it easy  to deliver a personalized and engaging experience to your customers online with any device—desktop, smartphones and tablets.

Build a high-impact web store from the ground  up with simple-to-use tools. A full featured web store integrates directly into your business, eliminating time spent  manually transferring orders  from your web store to inventory, shipping and accounting. Promotions and discounts are quickly and easily extended to the web, and tax and shipping charges for online and offline sales  are kept consistent. You can manage multiple web stores and catalog  businesses all in one place—and  IDS Retail Solutions enables a global web presence, with multiple language and currency options plus built-in customs  documentation for shipping.

Order  Management is the Heart  of Your Business

Meet customer expectations to buy, fulfill and return anywhere while maximizing profitability by centralizing order management and having a single view of inventory across all channels and the supply chain. IDS Retail Solutions Order Management provides  the ability to meet  and exceed rising customer expectations for omni-channel fulfillment while boosting profitability and optimizing inventory.

Manage Marketing Campaigns and Promotions

IDS Retail Solutions offers extensive marketing campaign and promotional capabilities  to help you find new customers, encourage repeat business and increase average sale size. You can create and execute highly targeted, personalized email campaigns, as well as manage paid and online search and affiliate marketing. With closed-loop marketing, you can see revenues and understand ROI for all campaigns in real time. IDS Retail Solutions’ automated upsell and cross-sell  functionality lets you offer add-on  products at the register  or in the web store. IDS Retail Solutions also provides  promotional  capabilities  such as multiple discounting options, volume pricing and customer-specific discounts.

See a Unified View of Your Business

With IDS Retail Solutions, transaction data flows from all of your retail channels to your warehouse and procurement departments. Invoice and expense data flows to the finance department and customer data flows to the marketing department. This gives the appropriate people in your organization  real-time visibility into sales,  inventory and customers across  all channels and facilitates better  decision  making.

Manage by Metrics

Retailers can manage their businesses with key metrics and make timely, fact-based decisions with dashboard analytics ranging from inventory and sales reports to expenses and marketing campaign ROI. All statistics can be viewed as key performance indicators (KPIs), graphical report snapshots and trend graphs in real time.